Lead Technical Writer

We are looking for a Lead Technical Writer!

The Lead Technical Writer will take full responsibility for creating both the marketing content and product-related documentation for Virto Commerce.

This role includes a variety of tasks such are:

  • Work with developers, technology leaders, and other subject matter experts to gather and document product / service information
  • Participate in product planning meetings, estimate documentation requirements, and provide status update on daily progress.
  • Master and implement new help and publishing tools
  • Proactively suggesting and developing materials to align with overall marketing objectives,
  • Work with Tech Support on customer feedback and solutions to improve product and service documentation / content for a better customer experience
  • Edit text for technical clarity, accuracy, grammar, consistent terminology, and style

What do we require?

Qualifications/ Experience

  • Technical writing experience for software development and testing services projects
  • Experience in instructional design, training, and education, and/or experience in electronic engineering a plus
  • Understanding of SEO best practices


  • Strong oral and written communication skills
  • Ability to effectively communicate with fellow engineers, marketing, and product managers
  • Quickly able to learn new technology and industry trends
  • To multitask in a fast-paced environment while meeting deadlines
  • Detail oriented and well organized
  • The ability to work independently with minimal supervision
  • Effective time and people management skills

Education/ Training Preferred

  • Fluent in English, Communications, or a related field

What do we offer?

At VirtoCommerce, we appreciate the importance of having a solid development structure. We ensure that our people have access to the training and mentoring they need to be the best at what they do. We constantly strive to improve our working environment as well as providing everyone with the tools and applications they need to do their roles effectively. The well-being of the team is central to our success.

You will work in a growing company in a high-tech and digital environment within a small and friendly high professional team in a remote office.

You will have broad possibilities for personal, professional growth.

The remuneration is based on your experience and commitment and you will be offered competitive compensation and flexible terms.

Who are we? We are Virto Commerce!

Virto Commerce is a worldwide leader in B2B digital commerce software and was founded in 2011 by industry experts with decades of ecommerce experience. Virto Commerce provides robust digital commerce technology, services, and expertise to over 100 companies worldwide. Customers of Virto Commerce strategically use the open-source Virto Commerce platform to build stronger customer relationships and rapidly increase global online sales. Virto Commerce is working on fast-growing B2B e-commerce solutions for the enterprise market and is successfully competing with leading software vendors.

Want to be a part of it?

Does this sound like you? If so, please submit your CV with a cover letter explaining why you believe you are the right candidate for this role.