Vacancy
Senior eCommerce Business Analyst
(USA East Coast)

We are looking for Senior eCommerce Business Analyst!

This role includes a variety of tasks such are:

  • Marketplace and eCommerce requirements gathering, analyzing and documenting requirements for large-scale (e.g. Fortune 500 or equivalent) projects
  • Grasp our clients' vision and main challenges to adapt the workshops' content/approach and understand their organization to make sure all the right people will be participating
  • Help our clients understand Virto’s software features and functions
  • Train customers in the use and optimization of the Ecommerce and Marketplace platform and the onboarding process
  • Work in a globally distributed team model
  • Work with the business stakeholders or sponsors to translate business needs into business and functional requirements
  • Elicit requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process analysis, use cases or user stories, scenarios, event lists, competitive product analysis, and task and workflow analysis
  • Decompose high-level business and user requirements into functional requirements or user stories
  • Represent requirements using alternative views such as visual analysis models (UML diagrams), prototypes, or simulations where appropriate
  • Lead requirements validation activities to confirm that a solution based on the requirements would meet customer needs and achieve the business objectives
  • Lead and facilitate ongoing requirements prioritization
  • Establish and implement effective requirements practices, including continuous improvement. Assist with the development of the organization’s requirements engineering policies, procedures, and tools
  • Identify ways to assist product management in product planning through requirements development and analysis. Propose new product features and updates
  • Conduct research, analysis, and feasibility studies to establish the viability of requirements
  • Bring best practices and support to the other eCommerce teams as it relates to business knowledge and business processes
  • After the eCommerce site or Marketplace has been launched the business analyst wil help define and analyze the right KPIs to boost his/her clients’ performance
  • Provide strategic and relevant recommendations and growth drivers to customers’ teams
  • Present solution alternatives to clients that meet their business requirements
  • Successfully and independently handle ambiguous situations and develop a practical plan towards achieving clarity - while defining functional behavior, business rules, and data attributes
  • Work with our Agency and Implementation Partners to assist in SaaS onboarding

What do we require?

  • Bachelor’s degree in Business, MIS, Computer Science, or related major
  • 6+ years of experience in a Business Analyst role
  • Experience in IT or eBusiness, including experience with eCommerce, web application development, or other eBusiness solutions
  • 4+ Years in B2B Commerce
  • Familiarity with a broad array of internet technologies and trends
  • Experience in problem resolution with IT systems and individuals
  • Strong facilitation and communication skills across business and technical audiences
  • Experience with an enterprise-class eCommerce platform
  • Understanding of eCommerce internationalization and localization complexities: content in multiple languages, country-specific product availability, and tax & payment processing
  • Familiarity with Agile development processes where you quickly write effective user stories that can be broken into meaningful tasks by developers.
  • Working knowledge specific to E-Commerce/Marketplace (products & strategies)
  • Fluent with web development implementation & strategy across one more e-commerce products such as Oracle Commerce, Magento, Shopify, Hybris or Salesforce Commerce

What do we offer?

At VirtoCommerce, we appreciate the importance of having a solid development structure. We ensure that our people have access to the training and mentoring they need to be the best at what they do. We constantly strive to improve our working environment as well as providing everyone with the tools and applications they need to do their roles effectively. The well-being of the team is central to our success.

You will work in a growing company in a high-tech and digital environment within a small and friendly high professional team in a remote office.

You will have broad possibilities for personal, professional growth.

The remuneration is based on your experience and commitment and you will be offered competitive compensation and flexible terms.

Who are we? We are Virto Commerce!

Virto Commerce is a worldwide leader in B2B digital commerce software and was founded in 2011 by industry experts with decades of ecommerce experience. Virto Commerce provides robust digital commerce technology, services, and expertise to over 100 companies worldwide. Customers of Virto Commerce strategically use the open-source Virto Commerce platform to build stronger customer relationships and rapidly increase global online sales. Virto Commerce is working on fast-growing B2B e-commerce solutions for the enterprise market and is successfully competing with leading software vendors.

Want to be a part of it?

Does this sound like you? If so, please submit your CV with a cover letter explaining why you believe you are the right candidate for this role.