Available permissions

Permissions by modules Description Effect
Users Hide menu item if no permission selected
Manage Accounts Grants permission to create, remove or edit user accounts Show tab
Manage Roles Grants permission to create, remove or edit roles Show tab
Order Management Hide menu item if no permission selected
Manage Orders Grants permission to create, edit, and delete orders Show tab
Issue Order Refunds Grants permission to create refunds on orders EnablesВ RefundВ button
Create Order Exchange Grants permission to create and edit exchanges for items in orders EnablesВ CreateВ ExchangeВ button on Summary tab and Return tab of the order edit view
Create Order Returns Grants permission to create and edit returns on orders EnablesВ Create ReturnВ button
Complete Order Returns Grants permission to complete order returns EnablesВ CompleteВ button in Return tab of the order edit view
Cancel Order Returns Grants permission to cancel order returns EnablesВ CancelВ button in Return tab of the order edit view
CatalogВ Management Hide Catalog menu item if no permission selected
Manage Catalogs Grants permission to create catalogs, edit and delete catalogs Enables catalog context menu items (Open, DeleteВ catalog). Enables Add catalogВ button
Manage Categories Grants permission to create, edit, and delete categories in catalogs Enables catalog context menu items (Create, Edit, Delete Category)
Manage Catalog Items (Products and SKUs) Grants permission to create catalogs, edit and delete products in catalogs Enables items management buttons in catalog items list (Add, Edit, Remove)
Manage Virtual Catalogs Grants permission to create virtual catalogs and to create, edit, and delete linked categories in virtual catalogs Enables Virtual catalog management (Create, Edit, Remove)
Manage Linked Categories Grants permission to create linked categories Enables Linked categories management
Manage Catalog Import Jobs Grants permission to create, edit, and delete catalog import jobs in catalogs Enables import jobs management of catalog items
Run Catalog Import Jobs Grants permission to run catalog import jobs in catalogs Enables import jobs run button in import
Manage Item Associations Grants permission to create, edit, and delete product associations in catalogs Shows associations tab on product edit dialog
Create/Edit Editorial Reviews Grants permission to create, edit and delete editorial reviews in items Shows Editorial Review tabs management buttons
Publish Editorial Reviews Grants permission to publish editorial reviews in items Enables manage active ediorial reviews, EnablesВ Publish EditorialВ and Mark as DraftВ buttons inside Editorial Review
Remove Editorial Reviews Grants permission to delete editorial reviews EnablesВ RemoveВ button on Editorial Review tab
Manage Customer Reviews Grants permission to manage customers reviews Show Reviews tab in Catalog
PriceВ ListВ Management Hide if "Manage Price Lists" or "Manage PriceList Assignments" not selected
Manage Price Lists Grants permission to add, edit, delete prices Show pricelist tab
Manage Item Pricing Grants permission to add, edit, delete item prices Show tab in edit view details and wizard
PriceList Import Jobs Grants permission to import a price list Show Import tab in price lists
Run PriceList Import Job EnableВ RunВ button on Import tab
Manage PriceList Assignments Grants permission to to add, edit, delete price list assignments Show Pricelist assignments tab
Fulfillment Hide if "Manage Fulfillment Inventory" or "Manage Fulfillment Picklists" or "Receive Fulfillment Inventory" not selected
Manage Fulfillment Inventory Grants permission to manage inventory item Enables Inventory tab if "Receive Fulfillment Inventory" permission granted
Manage Fulfillment Picklists Grants permission to create picklists Show tab
Receive Fulfillment Inventory Grants permission to Receive inventory within Inventory tab EnablesВ AddВ button
Complete Shipment Grants permission to Complete shipments EnablesВ Complete shipmentВ button
Edit Returns and Exchanges Grants permission to edit returns and exchanges inside orders Show "Returns and Exchanges" tab in order edit view
Marketing Hide menu item if no permission selected
Manage Content Publishing Grants permission to manage content publishing conditions Show tab
Manage Dynamic Content Grants permission to manage in Dynamic Content Show tab
Manage Promotions Grants permission to manage promotions in Promotions in stores and catalogs Show tab
CustomerВ Service Hide if no permission selected
View all cases Grants permission to see all cases View cases of all users
View cases only assigned to a user Grants permission to see cases assigned to currently logged in agent View cases of only currently logged in user
Search cases Grants permission to search all cases Show filters
Create new case Grants permission to create new case EnablesВ Create caseВ in menus
Edit case properties Grants permission to edit case properties Enables case edit controls
Delete existing case Grants permission to delete existing case EnablesВ Case OptionsВ commands
Add public and private case comments Grants permission to create public and private comments Enables adding new public and private comments
Add private comments Grants permission to create only private comments Enables adding new private comments
Create customer Grants permission to create new contact EnablesВ Add customerВ button
Edit customer properties Grants permission to manage contact properties Enables customer edit controls
Delete existing customer Grants permission to delete contact EnablesВ Delete customerВ button in "Contact Options" menu in customer's edit view
Create and reset passwords Grants permission to create/edit edit password EnablesВ Create Login/PasswordВ button in "Contact Options" menu in customer's edit view
Suspend and restore access for customers Grants permission to suspend and unsuspend contact EnablesВ Suspend AccessВ andВ Restore AccessВ buttons in "Contact Options" menu in customer's edit view
Create account for a contact Grants permission to create new account Enables "Contact Options"
Configuration Hide menu item if no permissions selected
Configure Application Settings Grants permission to manage application settings ShowВ Application/SettingsВ tab
Configure Application System Jobs Grants permission to manage application system jobs ShowВ Application/System jobsВ tab
Configure Application email templates Grants permission to manage application email templates ShowВ Application/Email templatesВ tab
Configure Application display templates Grants permission to manage application display templates ShowВ Application/Display templatesВ tab
ConfigureВ Customer Rules Grants permission to manage application customer rules ShowВ Customers/RulesВ tab
ConfigureВ Customer Info Grants permission to manage application customer info settings ShowВ Customers/InfoВ tab
ConfigureВ Customer Case types Grants permission to manage application customer case types ShowВ Customers/Case typesВ tab
ConfigureВ Content places Grants permission to manage content places ShowВ Content placesВ tab
Configure Fulfillment Grants permission to manage fulfillment settings ShowВ FulfillmentВ tab
Configure Payments Grants permission to manage payments ShowВ PaymentsВ tab
Configure Shipping options Grants permission to manage shipping options ShowВ Shipping/Shipping optionsВ tab
Configure Shipping methods Grants permission to manage shipping methods ShowВ Shipping/Shipping methodsВ tab
Configure Shipping packages Grants permission to manage shipping packages ShowВ Shipping/Shipping packagesВ tab
Configure Jurisdictions Grants permission to manage shipping jurisdictions ShowВ Shipping/JurisdictionsВ tab
Configure Jurisdiction groups Grants permission to manage shipping jurisdiction groups ShowВ Shipping/Jurisdiction groupsВ tab
Configure Tax categories Grants permission to manage tax categories ShowВ Taxes/Tax categoriesВ tab
Configure Taxes Grants permission to manage taxes ShowВ Taxes/TaxesВ tab
Configure Tax import Grants permission to import taxes ShowВ Taxes/ImportВ tab
Reporting Hide menu item if no permissions selected
View reports Grants permission to view list of reports Shows available reports list and possibility to preview selected one
Manage reports Grants permission to manage reports files: upload, delete and rename Gives access to asset manager and reports folder

Last update: June 18, 2020