03/18/2015 08:11 PM Viewing Orders
Virto Commerce

Viewing Orders

Updated:

To view orders in the order management block, navigate to "Orders".

The list of orders contains order description (number, status and whom it was placed by), creation date, store where the order was placed and order cost.

To ease navigation between orders use filters on the right to search for an order. For instance, afjust the filter to display only InProgress orders.

This block is intended primarily for customer service representatives, who need an acces to order details in order to assist customers in different cases or inform them about succeful order processing.