De Klok Dranken: towards increased customer loyalty
Beverage distributor De Klok Dranken quenches e-commerce thirst with new commerce platform and expandable technical options.
De Klok Dranken is a leading company in the beverage & food industry located in the Netherlands, with 175 employees and 3,500 customers. De Klok Dranken has a passion for the beverage industry and believes that that it can always do better. Therefore, De Klok Dranken always advises customers how to get a higher ROI out of its product assortment, with the goal of creating growth together.
To provide an improved and rich customer experience, De Klok Dranken wanted a future-proof, flexible, and scalable platform that would have robust capabilities with no limitations within the long-term vision and strategy.
All the De Klok Dranken customers use the platform in their customized company page. They receive personalized offers, see their margins, and have access to many more personalized options. The site navigation and the order process are more intuitive than before.
An easy-to-use solution with great user experience, solving the needs of both the customer and internal staff, which can grow along with the future plans and wishes of the company and its customers.
Virto Commerce was the best fit for De Klok Dranken as it combined cost-effectiveness together with the functionality, flexibility, and scalability we need – today and in the long term. With Virto Commerce, our future e-commerce strategy has a solid base to build on.
Marketing and e-Commerce Manager at De Klok Dranken
Looking for an e-commerce platform for your next project?
We are excited to have collaborated on this project with De Klok Dranken and are convinced the beverage distributor will experience a wealth of benefits deploying this state-of-the art new platform.
Martijn Van Tongeren
Product Owner, Innovadis
Learn from other success stories
Bosch Thermotechnik wanted a direct line of communication with their customer base. To gain this important customer access, they decided to create a customer loyalty program that awarded points and ultimately allowed them to interact directly with their customers. More info?
Find out how Kupinatao.com was able to face the challenging business dynamics and growth of developing an international marketplace. They became leader in Russian-Chinese e-commerce sales and are still dominating this market today.
Would you like to learn how Standaard Boekhandel aligns both online and offline ordering of different brands, linking each product to a unique stock location, and integrating the various systems into a seamless omni-channel experience.