Home Case Studies Eminent IT — US Government Supply Chain

Eminent IT — US Government Supply Chain

Find out how Eminent IT, a government-focused technology consulting firm, deployed a Virto-powered supply chain ordering portal for the Executive Office of the US Government.

5,000

users

months to full implementation

80%

implemented out-of-the-box

5,000+

agencies served

Key Achievement

Eminent IT delivered a transformed Supply Chain Shopping System for the Executive Office of the US Government on Virto Commerce in 9 months, replacing an obsolete legacy system with a modern, Amazon-like self-service experience.

“

We chose Virto Commerce for the Executive Office of the US Government supply chain solution because it is the only platform that could provide the modern ecommerce shopping experience we wanted, as well as the technical requirements of being customizable, flexible, secure and built on a Microsoft .NET technology stack.

Isaac BarnesVice President at Eminent IT

Challenge

The Executive Office of the US Government needed to replace its internal supply chain ordering system. The existing system was built on obsolete legacy applications and business processes.

The requirements were specific:

Provide a modern shopping experience comparable to Amazon or Best Buy
Modernize both citizen-facing and internal supply chain ordering workflows
Rollout to multiple government organizations without disrupting operations

Solution

After assessing multiple platforms, Eminent IT selected and recommended Virto Commerce.

Key customizations and build elements:

Custom checkout theme with government-specific approval routing
Admin tracking modules for order history, financials by division, monthly and fiscal year reporting
Phased rollout: Beta to 40 users after 5 months; gradual expansion to 3 units of 200 people; full rollout to 11 organizations and 5,000 users
Agile delivery: three-week sprint cadence throughout the 9-month project

Result

User feedback from 5,000 employees was highly positive, citing the design, ease of use, and efficiency improvements over the previous system.

Rollout without disrupting operations

Amazon-inspired UX

Compliant with strict IT security requirements

Scalable foundation for years to come

Business Benefits

Government-compliant .NET architecture gave the client’s IT team a familiar, secure foundation, accelerating approval for deployment.
Custom approval routing means orders flow through the correct government authorization channels automatically, without manual intervention or workarounds.
Financial tracking by division, month, and fiscal year gives procurement managers the reporting structure they need for government budget accountability.
80% out-of-the-box fit meant the project stayed on time and within budget, with only 20% of the build requiring custom development.