Eminent IT — US Government Supply Chain
Find out how Eminent IT, a government-focused technology consulting firm, deployed a Virto-powered supply chain ordering portal for the Executive Office of the US Government.
5,000
users
9
months to full implementation
80%
implemented out-of-the-box
5,000+
agencies served
Key Achievement
Eminent IT delivered a transformed Supply Chain Shopping System for the Executive Office of the US Government on Virto Commerce in 9 months, replacing an obsolete legacy system with a modern, Amazon-like self-service experience.
“
We chose Virto Commerce for the Executive Office of the US Government supply chain solution because it is the only platform that could provide the modern ecommerce shopping experience we wanted, as well as the technical requirements of being customizable, flexible, secure and built on a Microsoft .NET technology stack.
Isaac BarnesVice President at Eminent IT
Challenge
The Executive Office of the US Government needed to replace its internal supply chain ordering system. The existing system was built on obsolete legacy applications and business processes.
The requirements were specific:
- Provide a modern shopping experience comparable to Amazon or Best Buy
- Modernize both citizen-facing and internal supply chain ordering workflows
- Rollout to multiple government organizations without disrupting operations
Solution
After assessing multiple platforms, Eminent IT selected and recommended Virto Commerce.
Key customizations and build elements:
- Custom checkout theme with government-specific approval routing
- Admin tracking modules for order history, financials by division, monthly and fiscal year reporting
- Phased rollout: Beta to 40 users after 5 months; gradual expansion to 3 units of 200 people; full rollout to 11 organizations and 5,000 users
- Agile delivery: three-week sprint cadence throughout the 9-month project
Result
User feedback from 5,000 employees was highly positive, citing the design, ease of use, and efficiency improvements over the previous system.
Rollout without disrupting operations
Amazon-inspired UX
Compliant with strict IT security requirements
Scalable foundation for years to come
Business Benefits
- Government-compliant .NET architecture gave the client’s IT team a familiar, secure foundation, accelerating approval for deployment.
- Custom approval routing means orders flow through the correct government authorization channels automatically, without manual intervention or workarounds.
- Financial tracking by division, month, and fiscal year gives procurement managers the reporting structure they need for government budget accountability.
- 80% out-of-the-box fit meant the project stayed on time and within budget, with only 20% of the build requiring custom development.
