Checklist for transforming to a headless ecommerce platform

The upcoming trend, mentioned and supported by Gartner, is to shift the focus from the “platform-centric” to “customer-experience-centric” ecommerce.

This means companies should stop looking for a magic solution that solves everything and should focus on “composing” digital commerce that consists of applications that collectively deliver the best possible customer experience for clients.

Modern ecommerce software supports this trend so the customer experience can be “extended” with new functions, channels, data sources without throwing away what has been done before.