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Product Review Management

Enable product reviews to build customer trust, empower them to make an informed choice, and reduce order return rates.

Encourage users to leave reviews for completed orders by sending them reminders, allowing them to share their experiences. Review and moderate submitted product feedback to ensure relevance and quality.

Public product feedback from users builds confidence in your business and helps new buyers make the right choice. Gain invaluable insights into what your customers think about the products, catalog, and fulfillment process.

What the product reviews feature delivers for your business:

Enhanced customer trust: third-party reviews on your website build credibility and user confidence in both your products and the company.
Boosted customer loyalty: inviting users to leave reviews makes users feel valued and heard and fosters deeper engagement with your brand.
Improved product visibility: products with reviews rank higher in search results, and user-generated review content enhances SEO performance.

Reviews help businesses identify strong and weak points in the product line and order fulfillment process, improve customer relationships, and provide rich data for analytics and marketing campaigns. Additional tools, such as review moderation and email reminders keep review management remains simple and effective.

Find out more about review management in Virto’s user guide.