Virto Loyalty Portal: Elevate B2B Customer Engagement
Boost loyalty program efficiency with advanced B2B software. Enhance customer engagement and retention with powerful tools for rewarding and managing customers.
VIRTO LOYALTY PORTAL
Unlocking the Power of Tailored Loyalty Portals for Business Growth
A loyalty portal helps businesses manage and improve customer loyalty programs by rewarding engagement and capturing insights to drive growth.
In B2B, loyalty portals need to be tailored to fit a company's specific business model, audience, and offerings—a challenge traditional loyalty software and ecommerce platforms often fail to meet.
Virto Loyalty Portal solves this problem by combining ecommerce and loyalty features in one platform. It allows businesses to create customized, highly effective loyalty portals that perfectly align with their needs.
WHY VIRTO?
Build Stronger Relationships with Your Customers and Partners
Foster stronger relationships with your customers and go-to-market partners by enhancing customer engagement, gathering valuable insights, and driving direct collaboration.
Boost Customer Engagement
Enhance the value of your loyalty program by offering a wide range of rewards, simplifying the redemption process and keeping customers informed about loyalty program benefits due to built-in adaptable ecommerce capabilities.
Collect Valuable Insights
Gain a deeper understanding of your audience by tracking customer behavior, analyzing reward redemption patterns, and collecting valuable customer feedback due to full access to data and powerful analytics tools.
Build Direct Collaboration
Unlock the opportunity to engage and gain direct access to every level of your go-to-market value chain by offering a tailored unified loyalty solution, thanks to the built-in capabilities and flexibility of Virto.
Gaining Direct Access to Key Decision-Makers in the Final Mile
Learn how Bosch Termotechnic developed a loyalty portal to connect with the most influential players in its product market across 25 countries.
Tailored Features for Loyalty Portal
Robust Rewards Catalog
Multi-Currency Support
The ability to use custom currencies, loyalty points, or a combination of different rewards during the redemption process, including multi-tier reward pricing and promotional offers.
Flexible User Management
The option to assign users within a multi-layer B2B account structure or, alternatively, integrate the portal with external systems to ensure sensitive user information remains outside the solution.
Mobile-First Experience
All self-service operations and information are easily accessible across web, mobile, and any preferred device, integrating portal interactions into the user's daily workflow, no matter their location.
One Foundation. Multiple Applications
Virto Portal provides a reliable foundation for any solution that leverages the extended ecommerce portal paradigm, tailored to meet the unique needs of specific industries or markets.
Content-Driven eCommerce
Utilize Virto Portal to create an experience where specific content—such as documentation, blog posts, research papers, and more—becomes an integral part of the purchase decision-making process.
Distributor Portal
Boost distributor efficiency by offering role-based access to all essential product information (product certificates, marketing materials, ordering capabilities) within a single, centralized platform based on Virto Portal.
Customer Portal
Strengthen customer relationships by providing unified access to orders, subscriptions, knowledge bases, product catalogs, and self-service features, all within a seamless, streamlined digital customer experience.
Manufacturers Portal
Enhance collaboration, optimize supply chain efficiency, and drive growth with a tailored ecommerce portal or manufacturing marketplace seamlessly integrated into your enterprise applications.
One Solution, Endless eCommerce Possibilities
INNOVATION-READY TECH STACK
Boosting eCommerce with Technical Excellence
The Virto Portal leverages the unique Virto Commerce Innovation Platform, designed on the principles of architectural excellence and cloud best practices. This foundation ensures unmatched flexibility, resilience, and seamless adaptability to meet evolving business demands, providing a powerful and reliable solution for digital commerce growth.
1. Virto Atomic Architecture
Virto Atomic Architecture is the proprietary technology powering the Virto Portal, built on the core pillars of composability, an open ecosystem, high performance, and scalability.
2. PaaS Delivery Model
Virto Portal is offered as a vendor-managed environment, where both the vendor and systems integrators (SIs) continuously deliver enhancements to increase its value for customers over time.
3. Powerful eCommerce Frontend
Modern frontend technology supports any digital commerce scenario. It works seamlessly across all devices, delivers excellent performance, and is equally effective for acquiring new customers and building customer loyalty.
4. Open eCommerce Ecosystem
Ultimate integration flexibility enables effortless embedding of the solution based on Virto Commerce technology into your existing enterprise digital ecosystem, ensuring continuous, smooth, and easily scalable operations.
Comprehensive Features for Driving Loyalty and Customer Engagement
Boost Customer Engagement
- Robust catalogs
- AI-based full-text search
- Product semantic search
- AI-based recommendations
- Custom currencies, points
- Powerful content localization
- Custom redemption process
- Powerful content management
- Performance tracking
Collect Valuable Insights
- Order tacking
- User activity tracking
- Power BI integration
- Full data access
- Google analytics
- Hotjar integration
- Role based access
- Advanced analytics
- Advanced localization
Build Direct Collaboration
- AI assistants
- High order volumes
- Push-notifications
- Self-services
- Access to knowledge bases
- Notification management
- Role-based access
- Personalization
- Communications
Unlock the Power of Virto Loyalty Portal
Schedule a demo today and discover how Virto Portal solution enhances engagement.
Learn more about Loyalty and Engagement
B2B Loyalty & Incentive Programs: The Ultimate Guide
Learn how B2B loyalty and incentive programs drive customer retention and profitability. Explore examples, best practices, and top software for creating effective programs.
Driving B2B Excellence: Top 15 Customer Experience Metrics
Explore the top 15 CX metrics and customer service KPIs for B2B success. Learn how leading enterprises evaluate customer experience and boost business performance.
Understanding B2B Customer Experience: Best Practices for Success
Discover how to improve B2B customer experience with insights from Virto experts. Learn best practices inspired by top brands like Amazon and explore Accenture's "experience renaissance" concept.
