B2B Customer Portal Powered by Virto Commerce
The leading software for building efficient B2B customer portals tailored to any scale and industry.
VIRTO B2B CUSTOMER PORTAL
Create a Unique B2B Customer Portal with Embedded Tailored eCommerce Capabilities
A B2B customer portal streamlines interactions and transactions between businesses. It offers a secure, centralized online space where businesses can easily access a range of self-service tools, resources, and information relevant to their ongoing relationship with the service provider. In today’s competitive landscape, B2B customers increasingly expect portals to provide not only seamless transactional capabilities but also a smooth, efficient, and user-friendly ecommerce functionality.
Virto Portal simplifies the creation of tailored B2B customer portals and unique digital experiences for B2B customers. It goes beyond basic self-service, offering a customized blend of traditional customer portal features and full ecommerce functionality.
WHY VIRTO?
Personalized Self-Service Options Enhanced by eCommerce Capabilities for B2B Customers
Streamline operations, boost revenue, and enhance customer collaboration by offering a unique combination of self-service options, information access, and flexible e-commerce capabilities.
Streamline Operations
Empower B2B customers with a secure, online platform that allows them to effortlessly access a variety of self-service tools and manage orders independently—without the need for direct support from the company.
Collect Customer Insights
Gather valuable data on B2B customer behavior and purchasing patterns to track customer segments, uncover trends and preferences, enhance customer engagement, and refine business strategies for greater effectiveness.
Increase Loyalty
Boost B2B customer loyalty by offering effective, time-saving personalized self-service options, tailored content, and faster, more efficient order management, that keeps customers coming back.
Redesign Canadian Aircraft's B2B Customer Portal with Virto Commerce
Discover how a Canadian aircraft company redesigned its customer portal to streamline operations and enhance customer loyalty.
Tailored Features for B2B Customer Portal
Account Management
eCommerce Capabilities
The powerful B2C and B2B eCommerce functionality includes essential features like product management, orders, CPQ (Configure, Price, Quote), subscriptions, and more to create an efficient and seamless buying experience.
Seamless Integrations
The Virto Customer Portal is a self-service hub designed for easy integration with both internal and external systems, providing customers with selective access to the information and functions they need for self-service scenarios execution.
Mobile-First Experience
All self-service operations and information are easily accessible across web, mobile, and any preferred device, integrating portal interactions into the user's daily workflow, no matter their location.
One Foundation. Multiple Applications
Virto Portal provides a reliable foundation for any solution that leverages the extended ecommerce portal paradigm, tailored to meet the unique needs of specific industries or markets.
Loyalty Portal
Engage customers and boost loyalty by offering rewards for achievements, flexible redemption options, and a variety of interactive features through a loyalty portal powered by Virto Portal technology.
Manufacturer's Portal
Enhance collaboration, optimize supply chain efficiency, and drive growth with a tailored ecommerce portal or manufacturing marketplace seamlessly integrated into your enterprise applications.
Distributor Portal
Boost distributor efficiency by offering role-based access to all essential product information (product certificates, marketing materials, ordering capabilities) within a single, centralized platform based on Virto Portal.
B2B Portal
A comprehensive portal solution designed to meet complex business needs. Enjoy features like corporate account management, account-based pricing, personalized catalogs, custom workflows, RFQ management, and advanced self-service tools.
Content-Driven eCommerce
Utilize Virto Portal to create an experience where specific content—such as documentation, blog posts, research papers, and more—becomes an integral part of the purchase decision-making process.
Vendor Portal
Enhance supplier collaboration, optimize supply chain processes, and improve data accuracy through streamlined communications and operations efficiency.
One Solution, Endless eCommerce Possibilities
INNOVATION-READY TECH STACK
Boosting eCommerce with Technical Excellence
The Virto Portal leverages the unique Virto Commerce Innovation Platform, designed on the principles of architectural excellence and cloud best practices. This foundation ensures unmatched flexibility, resilience, and seamless adaptability to meet evolving business demands, providing a powerful and reliable solution for digital commerce growth.
1. Virto Atomic Architecture
Virto Atomic Architecture is the proprietary technology powering the Virto Portal, built on the core pillars of composability, an open ecosystem, high performance, and scalability.
2. PaaS Delivery Model
Virto Portal is offered as a vendor-managed environment, where both the vendor and systems integrators (SIs) continuously deliver enhancements to increase its value for customers over time.
3. Powerful eCommerce Frontend
Modern frontend technology supports any digital commerce scenario. It works seamlessly across all devices, delivers excellent performance, and is equally effective for acquiring new customers and building customer loyalty.
4. Open eCommerce Ecosystem
Ultimate integration flexibility enables effortless embedding of the solution based on Virto Commerce technology into your existing enterprise digital ecosystem, ensuring continuous, smooth, and easily scalable operations.
Key Features for B2B Customer Portal
Streamline Operations
- Robust catalogs
- Products semantic search
- Documents full-text search
- Custom workflows
- Customer dashboards
- B2B accounts
- Contract management
- Employees management
- Roles and permissions
- AI-based recommendations
- Custom currencies, points
- Powerful content localization
Collect Customer Insights
- Order tracking
- User activity tracking
- Power BI integration
- Full data access
- Google analytics
- Hotjar integration
- Role-based access
- Advanced analytics
- Advanced localization
- AI-based full-text search
- Search history
- Order history
Increase Revenue
- AI assistants
- AI-based recommendations
- Push-notifications
- Flexible pricing
- B2B contracts
- Personalized content
- Personalized catalog
- Self-services
- Granular roles management
- Notification management
- Communications
- Personalized marketing
Unlock the Power of Virto B2B Customer Portal
Schedule a demo today and discover how Virto Portal solution enhances customer engagement.
Learn More about Customer Experience
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Explore the essentials of B2B customer portals for pharma sales. Learn top requirements, onboarding processes, catalog structure, and how to choose the right solution.
B2B Customer Journey: A Practical Guide for GrowthMaster the B2B customer journey with this comprehensive guide. Learn to map touchpoints, optimize experiences, and improve customer satisfaction.
B2B Customer Portals: A Guide and Real-World ExamplesDiscover everything about B2B customer portals, including their benefits, architecture, and real-world examples. Learn how Virto Commerce can help you implement personalized self-service solutions.