Virtocommerce
Home  /  Virto Portal  /  B2B Customer Portal

B2B Customer Portal Powered by Virto Commerce

The leading software for building efficient B2B customer portals tailored to any scale and industry.
B2B Portal

VIRTO B2B CUSTOMER PORTAL

Create a Unique B2B Customer Portal with Embedded Tailored eCommerce Capabilities

 

A B2B customer portal streamlines interactions and transactions between businesses. It offers a secure, centralized online space where businesses can easily access a range of self-service tools, resources, and information relevant to their ongoing relationship with the service provider. In today’s competitive landscape, B2B customers increasingly expect portals to provide not only seamless transactional capabilities but also a smooth, efficient, and user-friendly ecommerce functionality.
 
Virto Portal simplifies the creation of tailored B2B customer portals and unique digital experiences for B2B customers. It goes beyond basic self-service, offering a customized blend of traditional customer portal features and full ecommerce functionality.

WHY VIRTO?

Personalized Self-Service Options Enhanced by eCommerce Capabilities for B2B Customers

 

Streamline operations, boost revenue, and enhance customer collaboration by offering a unique combination of self-service options, information access, and flexible e-commerce capabilities.

Streamline Operations

Streamline Operations

 

Empower B2B customers with a secure, online platform that allows them to effortlessly access a variety of self-service tools and manage orders independently—without the need for direct support from the company.

Collect Customer Insights

Collect Customer Insights

Gather valuable data on B2B customer behavior and purchasing patterns to track customer segments, uncover trends and preferences, enhance customer engagement, and refine business strategies for greater effectiveness.

Increase Revenue

Increase Loyalty

 

Boost B2B customer loyalty by offering effective, time-saving personalized self-service options, tailored content, and faster, more efficient order management, that keeps customers coming back.

Case Study

Redesign Canadian Aircraft's B2B Customer Portal with Virto Commerce

Discover how a Canadian aircraft company redesigned its customer portal to streamline operations and enhance customer loyalty.

Tailored Features for B2B Customer Portal

Account Management

The robust account management functionality supports both B2C and multi-level B2B accounts, offering advanced role and permission management and seamlessly integrates with single sign-on (SSO) services.

eCommerce Capabilities

The powerful B2C and B2B eCommerce functionality includes essential features like product management, orders, CPQ (Configure, Price, Quote), subscriptions, and more to create an efficient and seamless buying experience.

Seamless Integrations

The Virto Customer Portal is a self-service hub designed for easy integration with both internal and external systems, providing customers with selective access to the information and functions they need for self-service scenarios execution.

Mobile-First Experience

All self-service operations and information are easily accessible across web, mobile, and any preferred device, integrating portal interactions into the user's daily workflow, no matter their location.

One Foundation. Multiple Applications

 
Virto Portal provides a reliable foundation for any solution that leverages the extended ecommerce portal paradigm, tailored to meet the unique needs of specific industries or markets.

Loyalty Portal

Engage customers and boost loyalty by offering rewards for achievements, flexible redemption options, and a variety of interactive features through a loyalty portal powered by Virto Portal technology.

 

Learn more

Manufacturer's Portal

Enhance collaboration, optimize supply chain efficiency, and drive growth with a tailored ecommerce portal or manufacturing marketplace seamlessly integrated into your enterprise applications.

 

Learn more

Distributor Portal

Boost distributor efficiency by offering role-based access to all essential product information (product certificates, marketing materials, ordering capabilities) within a single, centralized platform based on Virto Portal.

 

Learm more

B2B Portal

A comprehensive portal solution designed to meet complex business needs. Enjoy features like corporate account management, account-based pricing, personalized catalogs, custom workflows, RFQ management, and advanced self-service tools. 

 

Learn more

Content-Driven eCommerce

Utilize Virto Portal to create an experience where specific content—such as documentation, blog posts, research papers, and more—becomes an integral part of the purchase decision-making process.

 

Learn more

Vendor Portal

Enhance supplier collaboration, optimize supply chain processes, and improve data accuracy through streamlined communications and operations efficiency.

 

Learn more

One Solution, Endless eCommerce Possibilities

INNOVATION-READY TECH STACK

Boosting eCommerce with Technical Excellence

 

The Virto Portal leverages the unique Virto Commerce Innovation Platform, designed on the principles of architectural excellence and cloud best practices. This foundation ensures unmatched flexibility, resilience, and seamless adaptability to meet evolving business demands, providing a powerful and reliable solution for digital commerce growth.

1. Virto Atomic Architecture

Virto Atomic Architecture is the proprietary technology powering the Virto Portal, built on the core pillars of composability, an open ecosystem, high performance, and scalability.

2. PaaS Delivery Model

Virto Portal is offered as a vendor-managed environment, where both the vendor and systems integrators (SIs) continuously deliver enhancements to increase its value for customers over time.

3. Powerful eCommerce Frontend

Modern frontend technology supports any digital commerce scenario. It works seamlessly across all devices, delivers excellent performance, and is equally effective for acquiring new customers and building customer loyalty.

4. Open eCommerce Ecosystem

Ultimate integration flexibility enables effortless embedding of the solution based on Virto Commerce technology into your existing enterprise digital ecosystem, ensuring continuous, smooth, and easily scalable operations.

Key Features for B2B Customer Portal

Streamline Operations

  • Robust catalogs
  • Products semantic search
  • Documents full-text search
  • Custom workflows
  • Customer dashboards
  • B2B accounts
  • Contract management
  • Employees management
  • Roles and permissions
  • AI-based recommendations
  • Custom currencies, points
  • Powerful content localization

Collect Customer Insights

  • Order tracking
  • User activity tracking
  • Power BI integration
  • Full data access
  • Google analytics
  • Hotjar integration
  • Role-based access
  • Advanced analytics
  • Advanced localization
  • AI-based full-text search
  • Search history
  • Order history

Increase Revenue

  • AI assistants
  • AI-based recommendations
  • Push-notifications
  • Flexible pricing
  • B2B contracts
  • Personalized content
  • Personalized catalog
  • Self-services
  • Granular roles management
  • Notification management
  • Communications
  • Personalized marketing

Unlock the Power of Virto B2B Customer Portal

Schedule a demo today and discover how Virto Portal solution enhances customer engagement.
Book a Meeting
Virto Commerce platform

Learn More about Customer Experience

Customer Portals for B2B Pharma Sales Customer Portals for B2B Pharma Sales

 

Explore the essentials of B2B customer portals for pharma sales. Learn top requirements, onboarding processes, catalog structure, and how to choose the right solution.

 

 

Read more →

B2B Customer Journey: A Practical Guide for Growth B2B Customer Journey: A Practical Guide for Growth

Master the B2B customer journey with this comprehensive guide. Learn to map touchpoints, optimize experiences, and improve customer satisfaction.

 

 

Read more →

 

B2B Customer Portals: A Guide and Real-World Examples B2B Customer Portals: A Guide and Real-World Examples

Discover everything about B2B customer portals, including their benefits, architecture, and real-world examples. Learn how Virto Commerce can help you implement personalized self-service solutions.

 

Read more →