When it comes to talent, different companies will address the hiring and retraining of personnel differently. For example, while some will focus on select groups and business lines, others will probably need to rethink their whole talent strategy.
During the evaluation stages, leaders need to identify the existing knowledge gaps and develop a strategy to fill them in by external hires, upskilling existing employees, outsourcing certain functions, or forming partnerships to compensate for the lack of particular skills.
The next logical step in addressing talent issues will be designing a new deployment model to integrate new team members into the company and new roles to oversee the digitization of business processes. The supervisors of digital initiatives (be it a CIO, CTO or CEO) might come up with new ecommerce metrics (such as those related to conversion rates or acquiring new users) and incentive systems to encourage employees to deliver on those metrics.
Adoption of innovative applications for teamwork and workflow management can help reduce issues with onboarding or overseeing employees, as well as foster productive dialog and collaboration. Among other talent initiatives might be an organization of digital learning programs, webinars, and conferences with invited guest experts and thought leaders.