Virto Commerce was invented and developed to be integrated with any ERP. It makes both systems work in a way they do best.
In the modern world of 2020, any good software can easily integrate with any other great software. Virto Commerce is designed and developed as a modular API based e-commerce platform, which means one cannot bypass the API.
What does this mean for business?
Any action that can be executed inside the system can be integrated with the ERP software without any restrictions from the platform side. It opens a huge amount of opportunities to combine different kinds of software, replace labor routines with automation, and delegate responsibilities or access to information to your customers.
For this example, we assume that the solution must support the following requirements:
- Place an order – Customers can place orders. A customer adds a favorite to the basket, follows the payment procedure and finally receives a message “Thank you for your order, enjoy your purchase”. From an ERP systems integration point of view, this is only a starting point.
- Sync new order with the ERP of the supplier – New paid order should be delivered to the ERP of the supplier. Within the typical e-commerce retail business, the inventory management is based on stocks available purely at suppliers, which can be dozens or even hundreds. The next thing to do is to send the order to the ERP of the supplier, receive the confirmation and update the delivery status in the application. Then provide the customer with the delivery status.
- Sync price and inventory with Virto Commerce – The suppliers update their catalog and prices periodically.
The e-commerce backend needs to frequently update pricing and goods availability based on the new data from the supplier’s ERP to ensure its e-commerce frontend displays the goods at the webstore catalog up to date.
The first function we want to implement is taking orders. The smooth acceptance of orders is an essential matter as they generate revenue. And it is a critical part of the business functionality. The second and third are common scenarios between e-commerce and ERP systems.
Note: we simplified the requirements for brevity, but these types of requirements often occur in real businesses.