Your Service Marketplace Powered by Virto
Launch your service marketplace without building it from scratch. Virto Marketplace gives you provider onboarding, AI-powered search, and booking management on one platform.
MARKETPLACE FOR SERVICE PROVIDERS
Build Your One-of-a-Kind Service Marketplace
A service marketplace only works if the platform serves both sides: the customers who book and the providers who deliver.
Customers and providers each need to get what they came for, and to trust the other side. That takes quality control, transparency, and security, on a platform that scales across many services and users.
Virto Marketplace is built for that. It connects with your service providers, gives buyers personalized experiences, and uses AI-powered search to help each customer find the right provider.
WHY VIRTO?
Craft a Standout Marketplace That Brings Service Providers and Customers Together
Improve the experience for buyers and service providers, grow your provider network, and run operations more efficiently with Virto Marketplace to win a larger market share.
Improve the Customer Experience
Virto Marketplace lets you tailor how customers search for, evaluate, select, and order services. It simplifies day-to-day operations and gives each customer a personalized experience.
Extend Your Provider Network
Attract and engage more service providers with personalized onboarding, simple interfaces, integrations, and AI-powered tools that make them more efficient and productive.
Earn Trust and Loyalty
Simplify operations, improve transparency, and gather insights that build trust, while you protect data security and privacy and stay compliant with regulations.
Service-Native Marketplace Features
Flexible Service Catalog
Customize your catalog to suit the unique characteristics of your niche, allowing providers to configure services in a way that enables both them and customers to easily find, select, and order services in the most convenient way.
AI-Powered Service Search
Give your customers AI-powered semantic search that helps them find the mix of service quality, price, and provider ratings that fits their specific needs.
Provider Onboarding Pipelines
Establish unique onboarding rules tailored to your business model, including custom pipelines, compliance and verification methods, and permission assignments. Each provider goes through the steps your business requires, and no more.
Service Subscriptions
Enable service providers to implement a subscription model to create unique product offerings, boost customer lifetime value, and improve customer retention.
One Foundation. Multiple Applications
Virto Marketplace is one foundation for every marketplace your business runs, shaped to the way a specific industry or market works.
Procurement Marketplace
Make procurement more efficient with Virto Marketplace: buyers and suppliers work together on one scalable platform.
GPO Marketplace
Modernize collective purchasing and franchising with Virto Marketplace, with a digital buying experience that makes purchasing easier for your members.
B2C Marketplace
Give your customers an easier way to shop with Virto Marketplace, where modern technology meets user-friendly design.
Multi-Vendor Marketplace
Build customer loyalty and add new revenue streams with Virto Marketplace, so multiple vendors can sell to your customers on one scalable platform.
One Solution, Endless Marketplace Possibilities
INNOVATION-READY TECH STACK
Boosting eCommerce with Technical Excellence
Virto Marketplace runs on the Commerce Innovation Platform (CIP), built on cloud best practices. That foundation gives you the flexibility and resilience to adapt the marketplace as your business changes, and a reliable base for growing your digital commerce.
1. Virto Atomic Architecture™
Virto Atomic Architecture™ is the proprietary technology powering Virto Marketplace, built on the core pillars of composability, an open ecosystem, high performance, and scalability. It lets you replace one capability at a time while the business keeps trading.
2. Managed Composable Platform
Built on Virto Atomic Architecture™, Virto Marketplace is delivered as a managed composable platform: one that keeps working while you change it, and does not get harder to change as you go. Virto can run it for you in Virto Cloud, or your team can run it as a self-managed deployment. Either way, Virto and systems integrators (SIs) keep delivering improvements that add value over time.
3. eCommerce Frontend for Every Device
Modern front-end technology supports any marketplace scenario. It works across all devices, delivers excellent performance, and is equally effective for acquiring new customers and building customer loyalty.
4. Open eCommerce Ecosystem
Flexible integration lets you embed Virto Marketplace into your existing enterprise systems, so operations keep running smoothly and scale easily.
Core Marketplace Features
- Vendor onboarding pipelines
- User registration
- Operator dashboard
- Service verification
- Order split by vendor
- Payments split
- Service catalog management
- Roles and permissions management
- Custom languages
- Custom currencies
CX and Engagement
- Services semantic search
- Personalized service pricing
- B2B service pricing
- Content localization
- Order confirmation and cancellation
- Customizable service workflows
- Contract management
- Service availability notifications
- AI-based recommendations
- Social login
Operations
- Large service catalogs
- Document-based order structure
- High order volumes
- Professional reporting
- Booking and scheduling
- Tax calculation
- Marketplace payment methods
- Tokenized billing
- Semantic search
- API integrations
Want to see Virto Marketplace in action?
Book a short session with one of our digital commerce experts and see how Virto Marketplace fits your service business.
Read more about Service Marketplace
Exploring Service Marketplaces: Trends, Types & Top PlatformsExplore the rise of service marketplaces in ecommerce, from key trends to leading platform options.
Read more →
Content Drives eCommerce: From Engagement to ConversionLearn what defines a successful content-driven marketplace and why modular platforms are key to sustained growth.
Read more →
Power up Your Service Marketplace with Virto and Builder.ioLearn how to create content-driven shopping experiences across all digital touchpoints with Virto and Builder.io.