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Quote Request (RFQ)

Empower your customers and partners to easily submit personalized pricing requests of any complexity.

Help users seamlessly place quote requests through the cart or dedicated quote-request sections. Enable them to fully customize quote requests to meet their specific needs (bulk orders, custom pricing, rate negotiations), comments and files, and view all submitted quotes’ statuses—draft, proposal sent, ordered, declined, and on hold.

Approve or decline incoming quotes in the admin portal.
Manage all incoming quotes by viewing, editing, pausing, deleting, and processing them in the portal.
Set expiry and reminder dates, leave public or internal comments, and assign team members to process the quote.

What the quote request feature delivers for your business:

Improved customer experience: A quick and accurate way to request personalized quotes through a convenient interface simplifies the process for users, removes friction, and makes their shopping experience more enjoyable.
Streamlined quote management: All quote-related interactions within the platform are transparent, predictable, and synchronous—which customers value—and allow for efficient quote submission and management.
Insightful quote analytics: The detailed history of quote changes provides invaluable insight into customer demand and helps build future promotional campaigns, plan out production and inventory, and adjust business strategies.

Watch Our Video for More Information

The quote request functionality provides a comprehensive tool for managing custom price requests and negotiations for complex products and services in industries with fluctuating prices. Find out more about quote requests, order management, and other powerful B2B and B2C capabilities of Virto Commerce by visiting our user guide.