AI Chatbot Assistant

Unlock faster decisions and smoother workflows with Virto Oz, a conversational AI and copilot-style assistant that guides buyers, supports developers, and streamlines operations across storefronts, portals, and admin tools.

Used as an AI agent or chatbot for guided product discovery, Virto Oz helps B2B buyers explore complex catalogs, get tailored recommendations, and complete tasks faster—all through natural, context-aware conversations.

What Virto Oz delivers for your business: 

• Reduced support workload through instant, AI-driven responses to product, technical, and process-related queries, minimizing repetitive tickets for sales and support teams. 

• Higher conversion rates by guiding buyers through complex catalogs, offering real-time answers, and accelerating decision-making during the purchase process. 

• Faster onboarding and adoption with embedded guidance for developers, admins, and new team members, facilitating training and accelerating time to productivity. 

• Enhanced self-service experience for both B2B buyers and internal users, ensuring quicker issue resolution and better overall satisfaction.

Virto Oz transforms how users interact with your platform, making navigation, procurement, and support faster and more intuitive. Explore how to integrate the AI Assistant into your solution by visiting the Virto Commerce User Guide.