Chatbot for eCommerce

The only way to deliver a unique customer experience over the long term is to grow your own ecommerce solution on top of a reliable enterprise ecommerce platform.

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What Does Virto Commerce Chatbot Bring to Your Customers?

Start delivering a unique user experience within a few weeks and continue to improve your chatbot without any restrictions.

True Omnichannel Experience

Chatbot makes it possible for your customers to find the product immediately, get information about it, add it to the cart or wish list, and return to it later, in the other channel.

Let Customers Use Channels and Interfaces They Like

Virto Commerce e-commerce chatbots can be integrated with the most popular messengers (Telegram, WhatsApp, WebChat). Use voice or text messages for interaction.

Empower Chatbot with AI Technologies

Virto Commerce e-commerce chatbot provides absolute out-of-the-box flexibility and gives total freedom of integration with any marketing tools or AI services.

Everything You Need to Run a Scalable eCommerce Chatbot

Supported by Powerful Enterprise Technologies
Supported by Powerful Enterprise Technologies
Integrated with the Most Popular Channels
Integrated with the Most Popular Channels
Absolute Flexibility in User Scenarios


Flexibility in

User Scenarios

See how Virto Commerce Chatbot works

The Main Features of the Virto Commerce Chatbot

Add Scenarios that Suit Your Business

Give your customers the functions they really need in a chatbot: product information, order status, collecting products to the cart or wish lists, re-ordering and others.

Text and Voice

Both text and voice interfaces are available for the customer who works with the Virto Commerce chatbot.

Integration with Messangers and Web Chats

The Virto Commerce chatbot integrates with the most popular messengers (WhatsApp, Telegram) and web chats.

Multiple Channels on the Same Back-End

The chatbot is based on a multi-channel Virto Commerce platform, this makes itis possible to run an unlimited amount of chatbots and webshops on the same back-end without any code or data replication.

Simple & Adaptive UI Due to Adaptive Cards

Adaptive cards are used to create a rich and clean UX/UI for multiple channels. Adaptive cards are platform-agnostic, so they are simple to maintain and suitable for any channel.

Backed by Azure Cognitive Services

The chatbot is supported by the mature cognitive technology delivered by one of the most powerful enterprise software vendors.

Want to learn more about the most scalable enterprise ecommerce chatbot?

Let’s connect!
Adam Willmouth
Sales Director
Ben Black
Sales Director