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Home Integrations Microsoft Dynamics 365 ERP x Virto Commerce

Microsoft Dynamics 365 ERP x Virto Commerce

Add a composable B2B commerce layer to Dynamics 365 without replacing it or rebuilding around it.

Microsoft Dynamics 365 is the operational backbone for many enterprise B2B environments and business processes across the organization. Virto Commerce connects to it as an independent commerce layer, deployed in Azure alongside the existing Microsoft infrastructure, so organizations can build and evolve buyer-facing experiences without tying commerce evolution to Dynamics release cycles.

About Microsoft Dynamics 365

Microsoft Dynamics 365 is a suite of enterprise business applications spanning ERP and CRM, covering finance, supply chain, sales, customer service, and operations. For B2B enterprises, Dynamics 365 Finance and Operations manages the core operational layer: pricing, inventory, customer accounts, order management, and financial workflows. It is a frequent fit for companies already operating in the Microsoft ecosystem, often paired with Azure infrastructure, Active Directory identity, and other Microsoft services.

How Virto Integrates with Microsoft Dynamics 365

Virto Commerce is a composable .NET commerce platform built for Microsoft-aligned ecosystems. It integrates with Dynamics 365 while operating as an independent commerce layer—Dynamics remains the business process system for ERP and CRM data, while Virto handles catalog display, buyer-facing experiences, cart, checkout, and account management.

The integration connects through APIs, keeping Dynamics 365 as the authority for pricing, inventory, customer account data, and order workflows while Virto surfaces that data to buyers accurately across storefronts, portals, and channels.

The integration covers:

  • Customer-specific pricing and contract terms from Dynamics 365 surfaced in the storefront
  • Inventory availability in real time or near-real time
  • Order submission from Virto into Dynamics 365 order management
  • Customer account data, hierarchies, and credit terms
  • Order status and fulfillment updates flowing back to the buyer experience
  • Azure AD-compatible identity and access patterns

Because Virto is built on .NET and deployed in Azure, it sits naturally within the Microsoft infrastructure without requiring a separate technology ecosystem or creating compatibility gaps with existing Microsoft investments.

Note: For system-specific integration patterns, middleware requirements, and accelerator availability—consult Virto's integration documentation or speak with a solution partner.

Implementation Approach

Virto Commerce integrates with enterprise systems through a combination of APIs, middleware, and integration accelerators—designed to reduce implementation effort while preserving the flexibility that enterprise-specific workflows require.

Key considerations: Dynamics 365 modules in use (Finance and Operations vs. Business Central), Azure deployment setup, existing middleware or Logic Apps infrastructure, number of storefronts and regions, and whether the goal is a new commerce channel or a replacement for an existing one.

Use Cases

Building a B2B self-service portal on top of Dynamics 365

Enterprises running Dynamics 365 need to give buyers online access to their account-specific pricing, inventory, order history, and invoices without rebuilding ERP logic in the storefront. Virto surfaces Dynamics 365 data accurately in a buyer-facing commerce experience, keeping Dynamics as the single source of truth.

THE RESULT

Buyers get accurate, account-specific access to pricing and order data at any hour, without manual intervention from sales or operations teams.

Customer Proof

InstallatieBalie — Four storefronts unified on one composable commerce platform with Microsoft Dynamics 365 integration, PIM, payments, search, and logistics connected into a single operational layer. MVP delivered in 8 weeks, with 80% year-on-year B2C revenue growth in 2025.

CASE STUDY

InstallatieBalie case study

GUIDE

Microsoft ecommerce guide