PODCAST
Podcast: Digital Commerce for the Circular Economy
Traditional ecommerce platforms were built to sell new products once. Circular business models need more. Denis Clifford, Chief Customer Officer at Virto Commerce, joins All Things Circular hosts Victoria D’Arcy and Peter Evans to talk about reuse, resale, and value across a product’s full life.
Why Watch
Denis brings his experience leading digital transformation at HEINEKEN, and now at Virto Commerce, to a practical conversation about what circular commerce actually asks of your technology. Less theory, more about where the value is and how to reach it.
In this episode you’ll hear:
- ✅ Why traditional ecommerce platforms fall short for circular business models
- ✅ How to build the operating model around customer needs before investing in technology
- ✅ Where manufacturers can capture more value across a product’s lifecycle instead of leaving it to third parties
- ✅ How AI, composable commerce, and product data support reuse, resale, and refurbishment
- ✅ What digital product passports, carbon reporting, and warranty rules mean for the future of procurement
Speakers & Hosts
- Denis Clifford, Chief Customer Officer at Virto Commerce
- Victoria D’Arcy, co-host, All Things Circular
- Peter Evans, co-host, All Things Circular
Watch the Podcast on YouTube!
Liked the episode?
Go a level deeper with the whitepaper Peter Evans helped shape: The New Circular Tech Stack for B2B Commerce. It turns this conversation into a working framework, covering customer centricity, recommerce, and the technology stack behind products that sell more than once.